Returns & Exchanges

At Giordano Online, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange any unworn items with tags attached within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to the 'Order History' section to select the items you wish to return and receive your Return Authorization Number.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all original tags, labels, and hygiene seals are intact and included.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be processed to your original payment method within 7 to 10 business days.